Contract Specialist, Trust & Safety- (Remote- WA & TX)
Posted on: May 11, 2022
We're seeking to add moderation specialists to help keep our
marketplace safe. Moderation specialists will work directly with
the Trust and Safety Operations team in a support role with a
dedicated focus on seeking and identifying scam/spam items and
accounts in an effort to have the most trustworthy marketplace.
This role is open to highly-motivated individuals who are willing
to work hard and get up to speed quickly in a fast paced
- Keep up to date knowledge and understanding of common scam/spam
- Conduct targeted searches to identify Scam/Spam item listings
and Accounts and moderate according to internal guidelines.
- Work closely with the Trust and Safety Operations Team to gain
an understanding of trends and events that are impacting scam/spam
listings and accounts.
- Effectively communicate new observations and findings to the
Trust and Safety Operations team.
- Support the Trust and Safety Operations team during escalated
- Dive deep to Identify and present observed trends related to
scam/spam listings. -
- Gather Data sets of Accounts and Items to support the efforts
of the Trust and Safety Operations team and/or Data Science team to
help maintain and improve automation performance. - Qualifications
& Requirements: All OfferUp personnel are required to receive
Covid-19 vaccinations unless an employee is in need of an exemption
from this policy due to a medical reason, or because of a sincerely
held religious belief.
- Demonstrated ability to quickly analyze data, find patterns,
draw valid conclusions, and make accurate decisions with little
- Ability to thrive in a fast-paced, ever-changing
- Self-motivated and flexible, with ability to switch gears
- Instinctive curiosity and desire to dig deeper into
- Good communication, verbal, and writing skills.
- Ability to maintain a high level of confidentiality and data
- Proficiency with office systems such as Google Suites and
- Ability to work weekends, holidays, evenings, and varying
shifts occasionally, when required. Helpful, but not required:
- Experience with content review and moderation
Keywords: Offerup, Bellevue , Contract Specialist, Trust & Safety- (Remote- WA & TX), Other , Bellevue, Washington
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