Field Operations Specialist

Company: OnePiece Recruitment
Location: Bellevue
Posted on: June 20, 2022

Job Description:

Based in beautiful Seattle, WA we are an exciting, fast-paced and innovative real estate company that specializes in global proptech Due to growth and demand for our services, we are in need of hiring for a Guest Operations Specialist

If you are interested in joining an award winning company that pushes the envelope in real estate and definitely cares about providing a great working environment for its employees, then apply immediately.

What You Will Be Doing

Work with our team of Operations Managers to ensure our properties are fully-equipped and move-in ready for our guests.
Be the "boots on the ground" to help resolve issues impacting our guests such as handling guest concerns, requests, maintenance matters/repairs and technology issues (e.g., supervising handyman/locksmith/plumber, managing deliveries, handling building maintenance/follow-up, resolving WIFI/TV issues, etc.)
Perform unit check-in & check-outs before and after every guest stay to ensure each apartment meets business + guest quality standards
Carry out home walkthroughs to ensure all quality assurance criteria are met when it comes to post maintenance/service requests, interiors/furnishing specifications, and overall design and aesthetics
Showcase your knack for custom-centricity by being the main point of contact between our guests and the Customer Experience team
Balance workflow processes with independent on-the-go work most of the time, and desk-based tasks (e.g., email, slack, G-suite) the rest of the time

What You Need for this Position

Operations experience
Willing to work during the weekend
Confident user of technology (email, slack, G Suite)
Reliable vehicle and driver's license (mileage reimbursed)

What's In It for You

Competitive Compensation
Health benefits
401k
PTO

Keywords: OnePiece Recruitment, Bellevue , Field Operations Specialist, Other , Bellevue, Washington