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Company: UW Medicine IT Services
Location: Bellevue
Posted on: June 22, 2022

Job Description:

Req #: 196066 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: Job Location Detail: Primary work location is at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle Posting Date: 06/06/2022 Closing Info: Open Until Filled Salary: Salary is commensurate with education/experience. Shift: First Shift Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. A higher degree of healthcare.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

UW Medicine's IT Services department has an outstanding opportunity for an REDCap Administrator 1!

***This is a benefits eligible, Professional Staff Temporary Position (PSTP) expected to last 12 months.***

UW Medicine's Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake (UWMC-Montlake), UW Medical Center-Northwest (UWMC-NW), Valley Medical Center (VMC), UW Neighborhood Clinics (UWNC), UW Physicians (UWP), UW School of Medicine (SOM) and Airlift Northwest (ALNW). In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children's). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

In collaboration with UW Medicine IT Services ('ITS') and under the general guidance of the Bio-Medical Informatics Services Manager, the primary focus of the REDCap Administrator 1 position is supporting a team of Administrators that maintain the Institute of Translational Health Sciences (ITHS) Research Electronic Data Capture (REDCap) installation and its users. ITHS is funded by a Clinical Translational Science Award given to us by the National Institute of Health. It is a collaboration between the University of Washington, Seattle Children's Hospital, and Fred Hutchinson Cancer Research Center. ITHS' core mission is to accelerate research.

REDCap is a secure web application for building and managing online surveys and databases. While REDCap can be used to collect virtually any type of data, it is specifically geared to support online or offline data capture for research studies and operations. Issues can come from a wide array of different disciplines and range from simple "how to" requests to complex problems like database design, compliance issues, coding errors or survey design. The Administrator will be seen as the "face" of the REDCap installation.


Consulting (50%)
Under the guidance of Sr. Administrators, perform the role of Biomedical Informatics Consultant to Researchers needing more help with REDCap besides the normal scope of user support. This includes intake, problem definition, solution design, execution and delivery of desired deliverables. Some examples include REDCap project design, coding of advanced logic and calculations in REDCap, data migration from other systems (e.g. Excel, Access, etc.) and creation of dynamic SQL fields in REDCap.
Communicate with investigators to determine scope, requirements, deliverables and timing for consultation.
Analyze, design, develop and test REDCap projects to support successful capture of data for clinical research projects.
Document technical specifications.
Exercise and adhere to coding standards and development/validation practices to ensure high-quality, maintainable technical deliverables.
Collaborate with other ITHS services teams (e.g. Research Coordinator Core and the Biostatistics Group).
Provide custom level 100 training for end users of projects developed by the Sr. and Lead REDCap Administrator.

End User Support (45%)
Answer end user questions about REDCap functionality.
Troubleshoot issues related to the REDCap installation.
Process support tickets relating to the normal operation of REDCap. This is done in collaboration with the University of Washington Health Sciences Library.
Document common issues in a knowledgebase and write responses that can be utilized by other users.
Identify bugs and report them to the REDCap developers.
Run weekly REDCap office hours to assist in end user support.
Determine feasibility of data migration/integration from legacy systems currently used by end-users (e.g. Medidata Rave, DatStat, custom Access databases, outside custom servers, etc.)
End users will, on occasion, need help in troubleshooting their own code related to the advanced calculations and logic functionality of REDCap.
REDCap's Dynamic SQL function requires an Administrator to be properly implemented; this requires knowledge of SQL and the underlying database structure of REDCap.
Run weekly level 100 REDCap training sessions ranging from introduction classes to more advanced topics related to REDCap.

Other (5%)
Participate in the REDCap administrative consortium.
Participate in all aspects of improving the team, including education/training of other team members and contributing to process/communication improvement initiatives.
Work with manager to set professional goals for career development. Act as back-up for other team members and functions, as needed.


Bachelor's degree in Computer Science, Information Technology, Biomedical Informatics or related field or equivalent combination of education/experience.

2+ years' experience must include the following:
Experience with end user support in an IT domain OR research experience, preferably in the clinical domain.
Completed REDCap Administrator training or completion of training upon hire.
Experience with requirements gathering and analysis, including direct work with end users or customers.
Experience developing, maintaining, and managing IT applications and systems in a healthcare setting.
Understanding of database design and debugging skills.
Experience running basic validation scripts.
Picks up on architectural and technical issues quickly.
Proficiency with desktop computers and Microsoft Office, and familiarity with Visio and Project applications.
Familiar with multiple operating systems and hardware platforms, and their integration into various applications and equipment.
Knowledge of Health Care regulatory environment and fluent in computer and healthcare related concepts and vernacular.
Familiar with web-based authoring tools for training applications.
Skill in troubleshooting systems as well as defining and translating users' requests into specifications and documentation.


Previous experience in and knowledge of academic healthcare systems and/or operational environments.
Advanced degree (e.g., Master's, PhD, etc.)
Experience with REDCap; specifically, building REDCap projects, developing REDCap data dictionaries, implementing branching logic and calculations, creating reports and running REDCap projects.
Experience with statistics applications (e.g. SPSS, R, SAS, or STATA).
Knowledge and experience with PHP and Java.
Experience with healthcare and/or clinical data; knowledge of hospital operations and clinical procedures.
Understanding of HIPAA regulations and/or Human Subjects regulations for clinical research.
Experience with clinical data regarding its application in medical research.
Experience with medical ontologies (e.g. SnoMed, ICD-9/10, or CPT).
Experience developing, maintaining, and managing IT applications and systems.
Knowledge and experience with SQL, HTML, and CSS.


This is an Information Technology deadline-driven work environment.
The individual in this position is expected to work normal daytime hours. The work may be performed in either an office environment or by telecommuting with manager approval, during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
Daily response to customer demands and imposed deadlines is required.
Requires participation in on-call rotation for application/system support.
Requires the ability to travel to off-site locations to meet time-sensitive customer needs, including Harborview Medical Center, University of Washington Medical Center and Seattle Cancer Care Alliance.
Must have the ability to meet in person as directed by manager.
Because of the physically separated sites for UW Medicine, this position requires the ability to travel to alternative work locations as needed.
Must coordinate projects without direct supervisory authority.
Must work within the constraints of multiple technical environments.
ITS provides services to all UW Medicine organizations - HMC, UWMC-Montlake, UWMC-NW, VMC, UWNC, UWP, SOM, and ALNW. The individual in this position must learn many organizational structures and cultures and continually foster collaboration.
Ability to communicate effectively in English, both verbally and in writing.

#monster REQUIREMENTS: See above.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or

COVID-19 VACCINATION REQUIREMENT Governor Inslee's Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

Keywords: UW Medicine IT Services, Bellevue , REDCAP ADMINISTRATOR 1 (12-MONTH TEMPORARY), Other , Bellevue, Washington

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