IT Support Specialist - Tier 1

Company: NuWest Group
Location: Bellevue
Posted on: August 8, 2022

Job Description:

Job Description: We are seeking a IT Support Specialist - Tier 1 for a high end and unique grocery store. This is the perfect opportunity for someone with experience in an IT support role or IT operations, looking to further their career in technology troubleshooting and software. What's cool about this opportunity? When you think of a high-end grocery store, you don't normally think IT specialists as the first position needed. However, here you can support the IT department, services, and devices, while working for one of the most unique grocery stores in the PNW. Primary responsibilities:
--- Provides hardware and software support for all company devices, locations, and team members.
--- Prioritizes, identifies, researches, and resolves technical problems.
--- Evaluates / resolves issues related to both hardware and software on all company devices.
--- Supports all existing and new IT services, systems, and devices (i.e. scales, wireless devices, software, phone system etc.).
--- Responsible for managing and maintaining the evolution/development of the IT help desk ticketing system; responds to and provides first level support to all IT support calls, emails, and personnel requests.What you'll bring:
--- Bachelor's degree in MIS, IT, A+ certification or equivalent education
--- Minimum three years' experience in an IT support role, preferably experienced in supporting both corporate and retail store environments.
--- Knowledgeable in Microsoft Server Applications.
--- Demonstrated experience supporting Microsoft Office programs and Windows workstations.
--- General knowledge in networking and TCP/IP.
--- Familiarity with supporting Microsoft Office programs (Outlook, Excel, Word, and Access).Bonus skills or learning opportunities:
--- Develop new knowledge for software applications
--- Strengthen interpersonal communication and analytical skills Who we areNuWest Tech places technical professionals in some of the most competitive markets in the world. Think of us as your personal AI - we find the best positions for your experience, skills, and preferred work environment at thriving companies across the country. You can fill out hundreds of applications online...OR our industry-specialized team can put your resume in front of the right hiring managers for you. We're a top vendor with our clients, meaning when we recommend a candidate, they go to the top of the pile. What you can expect from US:Responsiveness: No one likes to get ghosted. You'll get updates every step of the wayTransparency: open and honest communication - no surprises

• Career expertise: we coach you based on your specific strengths and goals to get you where you want to go

Keywords: NuWest Group, Bellevue , IT Support Specialist - Tier 1, Other , Bellevue, Washington