SameDay City Courier
Company: FedEx Office
Location: Bellevue
Posted on: January 12, 2021
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Job Description:
Job Number: 1965022BREmployment Type: Regular Full-TimeJob
Category: Courier/Tractor-Trailer DriverShift: DaytimeRegion: 057 :
OPS-Transportation WestAddress Line 1: 40 Bellevue Way NECity:
BellevueState: WashingtonZip Code: 98004Position Summary M-F
12pm-8pmUnder general supervision, the SameDay City Pick Up &
Delivery (PUD) Courier provides courteous and efficient delivery
and pick-up of packages and FedEx Office customer orders, checks
shipments for conformance to FedEx features of service, and
provides related customer service functions. Responsibilities are
accomplished by driving a company vehicle and ensuring regular
servicing and cleaning of vehicles is conducted. The Courier will
receive route information from a centralized dispatcher and the
dispatcher will have the ability to add or remove stops from the
route as needed.General Duties and Responsibilities (This is a
representative list of the general duties the position may be asked
to perform, and is not intended to be all-inclusive)--- Receives
daily route information from a centralized dispatcher via a
company-provided handset.--- Drives a company vehicle to perform
pick-up/delivery service for FedEx Office centers and for
customers. Pick-up duties include driving to the customer's place
of business (or a FedEx Office center), receiving orders or
packages and picking up supplies and inventory items from vendor's
place of business. Delivery duties include, but are not limited to,
delivering finished orders or packages to customers (or a FedEx
Office center) and distributing marketing materials as
requested.--- Ensures quality of package delivery which includes
strict compliance with safety regulations, policies and standards
when handling perishables or other items requiring specialized
handling including, but not limited to, dry ice, clinical samples
and/or medical products.--- Ensures customers have adequate
supplies of FedEx materials for shipping purposes.--- Ensures
packages conform to FedEx Office and general FedEx features of
service, proper labeling is provided, and all paperwork is
complete, neat, and accurate. This specifically includes ensuring
that all packages requiring special handling or transportation are
properly packed and labeled so that such packages can be
transported in accordance with established safety and regulatory
procedures.--- Ensures quality service is provided during each
customer interaction by providing efficient and professional
delivery service, answering customer questions, resolving problems
or concerns and interacting in a polite and caring manner.---
Answers customer questions on FedEx features of service and keeps
customers informed about the company and its services.--- Operates
company vehicle according to applicable motor vehicle regulations,
company policy and auto insurance guidelines.--- Ensures the proper
upkeep and maintenance of the vehicle by conducting regular
servicing and cleaning procedures.--- Follows accident procedures
and observes traffic laws.--- Adheres to FedEx Office company and
vehicle safety policies and guidelines.--- Seeks additional
business from current customers and attempts to gain new
business.--- Scans packages according to prescribed procedures,
demonstrates proficiency in features of service and equipment.---
Performs additional duties within the assigned center during
non-delivery times.--- Maintains pick-up/delivery logs and vehicle
maintenance logs to document duties performed.--- All other duties
as needed or required.Minimum Qualifications and Requirements ---
High school diploma or equivalent education--- Must be at least
21years old and have a minimum of two years of driving
experience--- Valid and current driver's license--- Ability to
comply with any specialized regulatory or licensing requirements,
as determined by geographic location and/or work assignment; FedEx
Office will communicate any specialized regulatory or licensing
requirements during the hiring process--- Must meet and maintain
the FedEx Office Motor Vehicle Requirements, to be audited
annually--- Must attain satisfactory completion of specialized
training regarding transportation of goods with special handling
requirements including, but not limited to, dry ice, clinical
samples and/or medical products--- For new hires, must meet all
FedEx Office employment qualifications in force at time of
hiring--- For current FedEx Office team members, must meet hiring
criteria for the position and transfer requirements as outlined in
the Team Member HandbookEssential Functions --- Ability to stand
during entire shift, excluding meal and rest periods.--- Ability to
move and lift 75 pounds and maneuver packages of any weight above
75 lbs with appropriate equipment and/or assistance from another
person.--- Ability, on a consistent basis, to bend/twist at the
waist and knees.--- Ability, on a consistent basis, to transport
goods with special handling requirements including, but not limited
to, dry ice, clinical samples and/or medical products.--- Ability,
on a consistent basis, to communicate effectively with customers,
vendors, and other team members.--- Ability, on a consistent basis,
to perform work activities requiring cooperation and
instruction.--- Ability, on a consistent basis, to function in a
fast-paced environment, under substantial pressure.--- Ability, on
a consistent basis, to maintain attention and concentration for
extended periods of time.--- Ability, on a consistent basis, to
work with minimal supervision--- Ability, on a consistent basis, to
report regularly to work and maintain established business hours in
order to support the FedEx Office business; regular attendance
and/or reporting could include regular attendance at a physical
location and/or maintaining established business hours depending on
the scope and nature of the positionQuality Driven Management (QDM)
(Quality Driven Management strives to deliver market-leading
customer experience, business excellence, and financial return
through a Quality-oriented culture and day-to-day application of
Quality science.)* Suggests areas for improvement in internal
processes along with possible solutions* Works with management to
reduce company costs/wastes, and to optimize profitability in areas
of responsibility* Applies Quality concepts presented at training
during daily activities* Supports FedEx Office Quality
initiativesEEO Statement We are an equal opportunity employer and
all qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability status, protected veteran status, or any other
characteristic protected by law. FedEx Office will consider for
employment all qualified applicants, including those with criminal
histories, in a manner consistent with the requirements of
applicable federal, state, and local laws, including the San
Francisco Fair Chance Ordinance, the City of Los Angeles' Fair
Chance Initiative for Hiring Ordinance, and the New York City Fair
Chance Act. FedEx Office encourages all qualified applicants,
including those with criminal histories, to apply for any open
position. America's military veterans and individuals with
disabilities are strongly encouraged to apply. If you have a
disability and you need assistance in order to apply for a position
with FedEx Office, please email us at
HR.BrassRingHelp@fedex.com.
Keywords: FedEx Office, Bellevue , SameDay City Courier, Professions , Bellevue, Washington
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