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Trust and Safety Risk Analyst II (Bellevue)

Company: Offerup
Location: Bellevue
Posted on: February 23, 2021

Job Description:

Trust and Safety Risk Analyst II (Bellevue) OfferUp--is dedicated to building the simplest and most trustworthy way for people to buy and sell in their communities. Every year, millions of people use OfferUp to buy and sell locally, resulting in billions of dollars of local commerce. As the largest mobile marketplace for local buyers and sellers in the U.S., our iOS and Android app has been in the top five most popular shopping apps lists for more than three years. Join us as we build the marketplace of the future and reinvent local commerce by helping consumers uncover value through simplicity and trust.-- At a Glance

  • 90M+ Downloads
  • Top 5 Shopping app in App Store and Google Play Store for three years
  • 15+ percent of adults in key markets like Los Angeles, Seattle, Miami and Las Vegas use OfferUp every month About the Role: Risk Operations is at the front line of recommerce done well. Our focus is to ensure the integrity of our marketplace for buyers and sellers who transact with us every single day. The scope of our charter includes risk management decision strategy and policy operations. At OfferUp, you will be part of a purpose-driven community dedicated to creating a dynamic and versatile work environment. OfferUp Risk Operations is an integral part of a growing organization that values neighbourly collaboration, passion, and inventiveness. You will help create the future of recommerce and make an important, positive impact on millions of OfferUp buyers and sellers. Here's more of what you will get to do: Risk Operations Analysts, test, analyze, monitor, and optimize for certain types of activity on OfferUp. This role requires strong attention to detail, strong work ethic and drive, the ability to manage large and complex rule sets, the ability to recommend solutions to various problems and excellent communication skills and follow up.--
    • Own analysis of rule sets of moderate to high complexity, primarily related to listing, selling and payment activities
    • Innovate in creating new ways to create, optimize, maintain, and organize rules
    • Find trends, correlation, and patterns in complicated datasets
    • Innovate and implement new ways to countermeasure risk behavior by optimizing, maintaining, and organizing risk tools that may block or restrict questionable activity
    • Stay current on new trends and strategies by creating and analyzing weekly reports, engaging with stakeholders, and conducting ad hoc statistical analysis
    • Be responsible for maintaining OfferUp's policies, adapting to frequent changes and ambiguous or emerging subject matter as needed
    • Partner with internal and external stakeholders to keep questionable selling & buying activity at manageable levels
    • Lead moderate complexity projects including collaboration with business unit and product management
    • Train and support downstream teams as well as assisting their peers--
    • Organize, document and simplify Trust & Safety processes Job Requirements
      • Metrics and Data-Driven Decision Making
        • Has proven analytical skills and is able to define & clearly articulate success by metrics and data-driven measurements.
        • The ideal candidate will have SQL, and other data visualization experience.
        • Knowledge of scripting languages (i.e. Python, R) is ideal but not essential.
        • Willingness to learn new tools and languages
        • Strong Communication Skills
          • Excellent interpersonal skills, communication, and leadership skills.
          • Ability to influence and work with others.
          • The ideal candidate will consider the impact on customers when making decisions.--
          • Ability to build and maintain strong relationships with key stakeholders and partners.
          • Team Player:--
            • Great team player who can be agile and flexible in fast-changing and undefined situations.
            • Must be adaptable to ever-changing work environment and routine. Willing to step in on another task if it's outside of their planned workday. Willing to answer stakeholder questions as needed.
            • Success depends on building rapport and credibility with multiple stakeholders across the organization.
            • Strong, proactive knowledge of OfferUp's policies.
            • Ability to work effectively in an autonomous fashion, and willingness to enable the success of stakeholders worldwide.
            • Has successfully taken ownership of project timelines and multi-task management in the past.
            • Approaches business problems with a sense of data-driven curiosity
            • Creativity--
              • Thinks "outside the box" for solutions to challenging situations
              • Demonstrates a strong sense for doing the right thing for our customers. OfferUp is changing the way people buy and sell locally and we've built a dynamic team to do it. To learn more about what it's like to work at OfferUp, check out our blog:--https://blog.offerup.com/tagged/culture OfferUp provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OfferUp complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. OfferUp expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OfferUp's employees to perform their job duties may result in discipline up to and including discharge. Date you would be able to start if offered a role? --*
                Any pending final interviews or offers: If yes, please include the date so we can move accordingly? --*
                Expected Compensation (Base, Bonus, Equity)? --*
                Are you currently eligible to work in the US on a long term basis? --*
                -- If offered a role would you need any immigration support? If yes, please list details. --*
                Are you able to relocate yourself to the Seattle area, should you be offered the role? --*
                Please select U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at OfferUp are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Please select Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
                • Autism
                • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
                • Blind or low vision
                • Cancer
                • Cardiovascular or heart disease
                • Celiac disease
                • Cerebral palsy
                • Deaf or hard of hearing
                • Depression or anxiety
                • Diabetes
                • Epilepsy
                • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
                • Intellectual disability
                • Missing limbs or partially missing limbs
                • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
                • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status Please select 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Offerup, Bellevue , Trust and Safety Risk Analyst II (Bellevue), Professions , Bellevue, Washington

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