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Clinical Consultant (Unlicensed)- Remote

Company: Aerotek
Location: Bellevue
Posted on: April 9, 2021

Job Description:

Description:The Clinical Consultant (Unlicensed/Licensed) will provide assistance, services, resources, referrals, and consultation on various Medical, Non-Medical Counseling (NMC), Employee Assistance Programs (EAP) and work/life issues to military service members and their families (telephonic case management/telephonic counseling; both clinical and on).Duties:Answering 20-40 calls a day (-25/day on average) and conducting professional assessments of user's need(s) for core NMC/EAP and work/life services, which can include: non-medical counseling, childcare, parenting, eldercare, education, short-term problem resolution, legal, financial, tax, emotional well-being, relationships and communication, health and wellness, work issues and other specialty and add-on services. -calls must be handled according to contractual service standards-Inform users of program offerings-Addresses service members by their rank, thanks service member and their families for their serviceEnsure the safety and well being of the caller by:a. Assessing needs of the caller to ensure first call resolution of all presented needs.b. Demonstrating outstanding customer service.c. De-escalate callers, navigating resources, resolve complex concerns, assess and take action in crisis situationsd. Able to identify high risk cases and respond as indicated under direction of the supervisor and in accordance with established protocols (conduct safety assessments as needed)e. Perform call follow up and reporting-Documentation of all cases into Case Management SystemSkills:MSW, Social Work, Psychology, triage, counseling, EAP, military, mental health, behavioral healthTop Skills Details:Masters degree, Social Work, Psychology, or, Marriage and Family Therapy, Clinical experienceAdditional Skills & Qualifications:Must have: 1. Masters degree in Social Work, Psychology or Marriage and Family Therapy 2. 1-3+ year of post grad clinical experience (Internship/Co-op works). This could be experience working in a hospital/clinic/EAP/non-profit/community mental healthExperience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Bellevue , Clinical Consultant (Unlicensed)- Remote, Professions , Bellevue, Washington

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