IoT Technician

Company: Clobotics Global
Location: Bellevue
Posted on: November 17, 2021

Job Description:

Who are Clobotics?
Founded in 2016, Clobotics is a computer vision technology company that builds total solutions for the retail and wind energy industries.--Clobotics is a cutting edge, high tech and passionate startup company with a footprint in Asia, America and Europe today. At Clobotics, energetic innovators come to collaborate, envisioning what can be and focusing their careers on the most exciting and challenging AI scenarios across a variety of industries.Our vision is of a safer, smarter, more sustainable world and our tagline is "Turning Sight into Insight". Our mission is to digitalize, analyze, automate and predict to empower our customers. Our vision and mission are ambitious and at the core of what our customers and employees care deeply about. We want to spread our ideals and vision globally, making a difference in lives and organizations in all corners of the planet.Clobotics aspires to help our customers achieve their own digital transformation, leveraging the power of AI, computer vision, robotics and cloud solutions and services. To this end, Clobotics is investing in a dedicated Customer Success team that will help Clobotics customers adopt Clobotics solutions and services.Please visit www.clobotics.com for more information. Role Description
Clobotics is looking for a IoT service manager, to land our computer-vision IoT solution in North and South American markets with clients, JV partners and suppliers.----Major responsibilities

• Work with clients and end-users to identify and deliver required support service levels.
• Where required, perform the on-site install, configure, test, maintain, monitor, and troubleshoot the AIoT networked peripheral devices, and networking hardware products.
• Liaise with, and provide training and support to clients and end-users about analysis, diagnosis, and resolution of the AIoT devices.
• Log field issue and help contribute to form field training materials.
  Qualifications---
  • Hands-on hardware troubleshooting experience. Ability to operate tools, components, and peripheral accessories.
  • Able to read and understand technical manuals, procedural documentation, and OEM guides.
  • Strong written and oral communication skills, ability to present ideas in user-friendly language.
  • Understanding of the organization's goals and objectives, strong customer-service orientation.--
  • Self-motivated and directed, ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Fluent English and Mandarin are required, Spanish or Portuguese is a plus.
  • Comfortable and applicable with both international and domestic travel.
    

Keywords: Clobotics Global, Bellevue , IoT Technician, Professions , Bellevue, Washington