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Business Analyst (Analytics)

Company: AAA Washington
Location: Bellevue
Posted on: January 15, 2022

Job Description:

The Analytics Team is seeking a senior-level Business Analyst to support AAA Washington's best-in-class and fast-growing Insurance business. You may know AAA as the leader in roadside assistance, but here in Washington State we are also the largest independent Insurance Agency! You will drive impact by using your analytics savvy and knowledge of the Insurance landscape to move our business forward by delivering extensive financial modeling, data analysis, data stewardship, data visualization, delivery of self-service products, and fostering data literacy and a data culture. We are a new Analytics team that embraces an open and positive mindset, resourcefulness, creativity, speed-to-inspiration, and AAA Washington's Guiding Principles. The Guiding Principle that rises to the top for us is, People First - respect everyone, celebrate differences and champion equity.This role will work closely with business stakeholders to develop strong metrics and reporting through the expansion of our business intelligence tools, particularly Tableau, in order to increase the visibility of critical business performance, drive key initiatives, identify opportunities, and create operational efficiencies.Responsibilities will also include providing tools to access data and manipulate dashboards, ensuring the underlying data is complete and accurately presented, consulting and collaborating with supported areas to meet business needs, performing project-driven support, and assisting with the budget and forecast processes. This role will work with the Analytics team as well as team members across business units to establish best practices, standardize data governance strategy, share knowledge and skills, foster alignment, and promote a data-driven culture.RESPONSIBILITIES

  • Gather requirements from stakeholders: Consult, collaborate and communicate with stakeholders to gather requirements and deliver solutions that provide timely, data-driven insights into business performance, issues, and initiatives.
  • Wrangle and Deliver Data: On an advanced level, extract/query, transform, analyze, and deliver data that is usable and understandable to the supported lines of business. May provide input to team members on best approach to data delivery.
  • Build Effective Visualizations and Tools: Build, expand, and enhance data visualizations and reporting solutions, particularly with Tableau, that are contextual, extendable, and facilitate maximum speed-to-inspiration and self-service exploration where applicable. May provide input to team members on building visualizations and reporting solutions.
  • Data Stewardship: Support data governance by acting as the data steward for supported business areas to ensure the accuracy, completeness, timeliness, privacy & compliance, and business value of data sources, data sets, and data pipelines.
  • Track OKRs and Business Metrics: Evaluate metrics and performance within business units to determine if organizational objectives and key results (OKRs), campaigns, initiatives, products, and projects are being accurately measured - providing actionable insights, takeaways, recommendations, and challenging assumptions while maintaining an open and learning mindset.
  • Support Budgeting and Finance Processes: Identify needs, build, and maintain tools and analysis to support budgeting/forecasting, financial reporting, and analysis of variances.
  • Ad hoc Analysis and Reporting: Identify and provide ongoing analysis of business operations in collaboration with other business leaders.Qualifications:
    • Bachelor's degree in Business, Informatics, Statistics, Computer Science, Mathematics, or other related discipline
    • Minimum 6 years of experience in a data analysis or data visualization role, preferably in travel, insurance, subscription membership and/or service-related industries
    • Experience with data visualization and business intelligence platforms, such as Tableau
    • Expertise in Excel and other data analysis tools, such as Python or R
    • Strong business acumen, communication, and presentation skills
    • Ability to thrive in an environment with competing priorities from multiple stakeholders
    • Expert skill in analyzing information, problems, situations, practices, or procedures to define the problem or identify patterns, relationships, and actionable insights
    • Agile, able to adapt to situations that involve rapidly changing tasks, shifting priorities, competing demands or transitions into new assignments
    • Comfortable working independently as well as collaboratively with the Analytics team and with partners across business units
    • Ability to establish rapport and gain the trust of others, motivate/influence others to actions that drives business impact and alignment
    • Has a passion for developing insights from data
    • Experience writing complex SQL
    • Knowledge of data modeling, relational database management, or information architecture
    • Knowledge of data mining conceptsAAA Washington provides roadside assistance, insurance, and travel services to over 1.2 million members in Washington State and Northern Idaho. Headquartered in Bellevue, WA, the organization is comprised of approximately 650 dedicated staff located at our corporate office and 17 retail service centers. AAA employees work every day to support our members and customers and to ensure we are there when they need us - at home, on the road, or on an adventure. Join our marketing team and help make a difference with AAA.We offer great benefits:
      • 22 Days of Paid Time Off (PTO) in the first year
      • 10 Paid Holidays
      • 4 Hours of Volunteer Time Pay (VTP) a year
      • 401(k) with employer match
      • Free AAA Membership
      • Great Health and Life Benefits
      • Flexible Spending Account (FSA)
      • Travel and Insurance discounts
        Upon hire, new employees must show proof of full vaccination. Those with approved medical/religious exemptions must mask and complete weekly testing. AAA Washington is committed to hiring and retaining a diverse and inclusive staff. We are interested in every qualified candidate who is eligible to work in the United States; however, we do not sponsor visas. AAA Washington is a drug-free workplace.
        Candidate must reside in local Seattle WA/Northern Idaho area. We do not provide relocation assistance. Position is located at our Corporate office in Bellevue, WA.

Keywords: AAA Washington, Bellevue , Business Analyst (Analytics), Professions , Bellevue, Washington

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