EPIC IP ORDERS APPLICATIONS ANALYST 2
Company: UW Medicine IT Services
Location: Bellevue
Posted on: June 20, 2022
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Job Description:
Req #: 207624 Department: UW MEDICINE IT SERVICES Appointing
Department Web Address: http://uwmits_hires.uwmedicine.org/ Job
Location Detail: Primary work location may be fully remote within
the US or at the Safeco Plaza Building on the corner of 4th and
Madison in downtown Seattle Posting Date: 05/31/2022 Closing Info:
Open Until Filled Salary: Salary is commensurate with education and
experience. Shift: First Shift Notes: As an employee you will enjoy
generous benefits and work/life programs. For detailed information
on Benefits for this position, click here. A higher degree of
healthcare.
All across UW Medicine, our employees collaborate to perform the
highest quality work with integrity and compassion and to create a
respectful, welcoming environment where every patient, family,
student and colleague is valued and honored.
UW Medicine's IT Services department has an outstanding opportunity
for an Epic Inpatient Orders Applications Analyst! This position
will focus on Epic Bugsy.
UW Medicine's Information Technology Services (ITS) department is a
shared services organization that supports all of UW Medicine. UW
Medicine is comprised of Harborview Medical Center (HMC), UW
Medical Center-Montlake (UWMC-Montlake), UW Medical
Center-Northwest (UWMC-NW), Valley Medical Center (VMC), UW
Neighborhood Clinics (UWNC), UW Physicians (UWP), UW School of
Medicine (SOM) and Airlift Northwest (ALNW). In addition, UW
Medicine shares in the ownership and governance of Children's
University Medical Group and Seattle Cancer Care Alliance (a
partnership between UW Medicine, Fred Hutchinson Cancer Research
and Seattle Children's). ITS is responsible for the ongoing support
and maintenance of the infrastructure and applications which
support all of these institutions, along with the implementation of
new services and applications that are used to support and further
the UW Medicine mission.
In collaboration with UW Medicine IT Services ('ITS'), the primary
focus of the Epic Inpatient Orders Applications Analyst position is
to closely collaborate with other applications team members, key
stakeholders, and UW Medicine customers to provide a service
oriented, cross-functional, knowledgeable, single point of
technical leadership for application tools and workflows.
RESPONSIBILITIES
Proactive System Monitoring, Troubleshooting, and Maintenance
(20%)
Possess a current understanding of all aspects of the respective
service line(s) and application catalog(s) in order to analyze,
design, build/configure, validate, and implement system solutions,
as well as provide ongoing maintenance and user support.
Understand practitioner practice methods, clinical operations
processes and patient interactions within the healthcare delivery
system, and how Epic functionality supports these processes.
Develop and document current and future state application
workflows.
Work with clinical subject matter experts (SME) to analyze, design
and document requirements for system upgrades and enhancements, and
workflow changes that support clinical operations. Translate
customer requirements into technical specifications. Maintain ITS
application standards and identify technical solutions that are
repeatable, sustainable and reliable for long-term system use and
maintenance.
Leverage best practices and documentation provided by Epic through
its Epic UserWeb and Community Library.
Customer Relationships and Requirements (20%)
Act as an Epic-certified resource to UW Medicine staff by
anticipating and identifying educational, procedural, and
functional problems associated with the implementation of new
applications.Develop and retain strong positive relationships with
constituents, engaging to ensure a thorough understanding of their
objectives and requirements.
Meet with customers to identify and understand system requirements
and escalate issues.
Set appropriate expectations of customer requirement
fulfillment.
Define and facilitate customer acceptance of workflows (manual as
well as automated), user interfaces, and reporting
specifications.
Project and Process Management (20%)
Assist in resolution of application and process problems.
Perform analysis and troubleshooting for complex application issues
to meet established Service Level Agreements.
Responsible for the successful completion of project tasks as
scheduled.
Lead project sub-components that may include cross-functional
teams.
Application Testing (10%)
Test all scenarios conforming to quality standards at the
component/feature level, including:
Test system changes and assist with development of test plans for
usability, performance, and adherence to standards.
Execute, track, and report detailed results of application and
system testing.
Create and maintain application test scripts.
Documentation and Reporting (5%)
Document customer requirements/technical specifications for Epic
clinical applications.
Document current and proposed data flows, both within Epic and as
Epic interacts with other systems and interfaces.
Document system changes in accordance with organizational change
control procedures.
Other Duties (5%)
Support training and education program as needed.
Assist with development of security and confidentiality system
standards for applications to meet federal, state, CMS, and JCAHO
regulations.
Work with manager to set professional goals for career
development.
REQUIREMENTS
Bachelor's degree in Computer Science, Health Information Systems,
Math, Information Technology, Business Administration, or related
field or equivalent combination of education/experience.
2+ years recent healthcare or IT experience, including:
Holds current version Epic Application Certification PLUS 1 year of
professional work experience performing system design, writing
specifications, configuring, and/or implementing Epic systems in
the following Epic clinical applications module: Epic Inpatient
Orders.
1+ years providing Epic application maintenance/support.
1+ year experience with application/system configuration and
implementation of clinical information systems (and/or healthcare
applications).
Strong customer-oriented mindset, with experience building
relationships, setting expectations, and collaborating across
groups to ensure customers receive top quality service.
Experience participating in defining customer requirements,
translating them into design specifications.
Experience assisting team members and sharing knowledge, with
exposure to mentoring others.
Experience walking clients through the use of systems, preferably
in a healthcare environment.
DESIRED
Advanced degree (e.g., Master's, Doctorate, etc.)
Previous experience in and knowledge of academic healthcare systems
and/or operational environments.
Experience with operational workflow design of clinical
software.
CONDITIONS OF EMPLOYMENT
This is an Information Technology deadline-driven work
environment.
The individual in this position is expected to work normal daytime
hours. The majority of work is performed during normal business
hours; however, significant off-hours and weekends may be needed to
resolve problems and respond to emergencies. This individual is
expected to be available for emergencies (business
continuity/disaster recovery efforts) on a 24x7 basis as
needed.
This position includes on-call support during evenings and
weekends, on a rotating schedule with team members.
Because of the physically separated sites for UW Medicine, this
position requires the ability to travel to alternative work
locations as needed.
Must coordinate projects without direct supervisory authority.
Must work within the constraints of multiple technical
environments.
ITS provides services to all UW Medicine organizations - HMC,
UWMC-Montlake, UWMC-NW, UWNC, UWP, SOM, and ALNW. The individual in
this position must learn many organizational structures and
cultures and continually foster collaboration.
Ability to communicate clearly in English, both verbally and in
writing.
This advertised job posting may not include the complete official
job description for the role.
#monster REQUIREMENTS: See above.
Applicants considered for this position will be required to
disclose if they are the subject of any substantiated findings or
current investigations related to sexual misconduct at their
current employment and past employment. Disclosure is required
under Washington state law.
Committed to attracting and retaining a diverse staff, the
University of Washington will honor your experiences, perspectives
and unique identity. Together, our community strives to create and
maintain working and learning environments that are inclusive,
equitable and welcoming.
The University of Washington is a leader in environmental
stewardship & sustainability, and committed to becoming climate
neutral.
The University of Washington is an affirmative action and equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, gender
expression, national origin, age, protected veteran or disabled
status, or genetic information.
To request disability accommodation in the application process,
contact the Disability Services Office at 206-543-6450 or
dso@uw.edu.
COVID-19 VACCINATION REQUIREMENT Governor Inslee's Proclamation
21-14.2 requires employees of higher education and healthcare
institutions to be fully vaccinated against COVID-19 unless a
medical or religious exemption is approved. Being fully vaccinated
means that an individual is at least two weeks past their final
dose of an authorized COVID-19 vaccine regimen. As a condition of
employment, newly hired employees will be required to provide proof
of their COVID-19 vaccination. View the Final candidate guide to
COVID-19 vaccination requirement webpage for information about the
medical or religious exemption process for final candidates.
Keywords: UW Medicine IT Services, Bellevue , EPIC IP ORDERS APPLICATIONS ANALYST 2, Professions , Bellevue, Washington
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