EPIC IP ORDERS APPLICATIONS ANALYST 2

Company: UW Medicine IT Services
Location: Bellevue
Posted on: June 20, 2022

Job Description:

Req #: 207624 Department: UW MEDICINE IT SERVICES Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/ Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle Posting Date: 05/31/2022 Closing Info: Open Until Filled Salary: Salary is commensurate with education and experience. Shift: First Shift Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. A higher degree of healthcare.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

UW Medicine's IT Services department has an outstanding opportunity for an Epic Inpatient Orders Applications Analyst! This position will focus on Epic Bugsy.

UW Medicine's Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake (UWMC-Montlake), UW Medical Center-Northwest (UWMC-NW), Valley Medical Center (VMC), UW Neighborhood Clinics (UWNC), UW Physicians (UWP), UW School of Medicine (SOM) and Airlift Northwest (ALNW). In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children's). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

In collaboration with UW Medicine IT Services ('ITS'), the primary focus of the Epic Inpatient Orders Applications Analyst position is to closely collaborate with other applications team members, key stakeholders, and UW Medicine customers to provide a service oriented, cross-functional, knowledgeable, single point of technical leadership for application tools and workflows.

RESPONSIBILITIES

Proactive System Monitoring, Troubleshooting, and Maintenance (20%)
Possess a current understanding of all aspects of the respective service line(s) and application catalog(s) in order to analyze, design, build/configure, validate, and implement system solutions, as well as provide ongoing maintenance and user support.
Understand practitioner practice methods, clinical operations processes and patient interactions within the healthcare delivery system, and how Epic functionality supports these processes. Develop and document current and future state application workflows.
Work with clinical subject matter experts (SME) to analyze, design and document requirements for system upgrades and enhancements, and workflow changes that support clinical operations. Translate customer requirements into technical specifications. Maintain ITS application standards and identify technical solutions that are repeatable, sustainable and reliable for long-term system use and maintenance.
Leverage best practices and documentation provided by Epic through its Epic UserWeb and Community Library.

Customer Relationships and Requirements (20%)
Act as an Epic-certified resource to UW Medicine staff by anticipating and identifying educational, procedural, and functional problems associated with the implementation of new applications.Develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements.
Meet with customers to identify and understand system requirements and escalate issues.
Set appropriate expectations of customer requirement fulfillment.
Define and facilitate customer acceptance of workflows (manual as well as automated), user interfaces, and reporting specifications.

Project and Process Management (20%)
Assist in resolution of application and process problems.
Perform analysis and troubleshooting for complex application issues to meet established Service Level Agreements.
Responsible for the successful completion of project tasks as scheduled.
Lead project sub-components that may include cross-functional teams.

Application Testing (10%)
Test all scenarios conforming to quality standards at the component/feature level, including:

Test system changes and assist with development of test plans for usability, performance, and adherence to standards.
Execute, track, and report detailed results of application and system testing.
Create and maintain application test scripts.





Documentation and Reporting (5%)
Document customer requirements/technical specifications for Epic clinical applications.
Document current and proposed data flows, both within Epic and as Epic interacts with other systems and interfaces.
Document system changes in accordance with organizational change control procedures.

Other Duties (5%)
Support training and education program as needed.
Assist with development of security and confidentiality system standards for applications to meet federal, state, CMS, and JCAHO regulations.
Work with manager to set professional goals for career development.

REQUIREMENTS

Bachelor's degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience.

2+ years recent healthcare or IT experience, including:
Holds current version Epic Application Certification PLUS 1 year of professional work experience performing system design, writing specifications, configuring, and/or implementing Epic systems in the following Epic clinical applications module: Epic Inpatient Orders.
1+ years providing Epic application maintenance/support.
1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications).
Strong customer-oriented mindset, with experience building relationships, setting expectations, and collaborating across groups to ensure customers receive top quality service.
Experience participating in defining customer requirements, translating them into design specifications.
Experience assisting team members and sharing knowledge, with exposure to mentoring others.
Experience walking clients through the use of systems, preferably in a healthcare environment.

DESIRED
Advanced degree (e.g., Master's, Doctorate, etc.)
Previous experience in and knowledge of academic healthcare systems and/or operational environments.
Experience with operational workflow design of clinical software.

CONDITIONS OF EMPLOYMENT
This is an Information Technology deadline-driven work environment.
The individual in this position is expected to work normal daytime hours. The majority of work is performed during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
This position includes on-call support during evenings and weekends, on a rotating schedule with team members.
Because of the physically separated sites for UW Medicine, this position requires the ability to travel to alternative work locations as needed.
Must coordinate projects without direct supervisory authority.
Must work within the constraints of multiple technical environments.
ITS provides services to all UW Medicine organizations - HMC, UWMC-Montlake, UWMC-NW, UWNC, UWP, SOM, and ALNW. The individual in this position must learn many organizational structures and cultures and continually foster collaboration.
Ability to communicate clearly in English, both verbally and in writing.
This advertised job posting may not include the complete official job description for the role.

#monster REQUIREMENTS: See above.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.


The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.


The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

COVID-19 VACCINATION REQUIREMENT Governor Inslee's Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

Keywords: UW Medicine IT Services, Bellevue , EPIC IP ORDERS APPLICATIONS ANALYST 2, Professions , Bellevue, Washington