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Desktop Support Analyst

Company: Stantec Consulting International Ltd.
Location: Bellevue
Posted on: September 22, 2022

Job Description:

Search for City, State, Country, Zip Code Desktop Support Analyst BELLEVUE , Washington Desktop Support Analyst - ( 220002WT )DescriptionGrow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 22,000 employees in over 400 locations worldwide. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our Company stronger.Take the first step towards designing your career with Stantec as a Desktop Support Analyst.Collaborate with experienced support staff throughout the USOpportunity to work with peers on strategic IT initiativesWork in a challenging support environment with a broad spectrum of IT issues requiring creative and innovative problem-solving skillsYour Key ResponsibilitiesConfiguration/reconfiguration of hardware, including workstations and printers including new office set up or acquisition workAnalyze and resolve end-user hardware, software and connectivity issues which could be more complex in natureCreate and update accurate and consistent records of all callsMonitor progress on problem resolution and advise users on status of issuePerforming system backups/recoveriesAcquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to our internal clientsQualificationsYour Capabilities and CredentialsProven competence in a Microsoft Windows environment including Windows 10, MS Office 365, Microsoft System Center Configuration Manager.Current knowledge of PC hardware and the ability to set up, configure, and rebuild workstations.Have proven troubleshooting skills to resolved more complex issues.Experience in an ITIL and SOX compliant organization a plus.Excellent customer relationship, communications, and interpersonal skills.Must be able to move, carry and manipulate equipment up to 50 pounds.Education and ExperienceMinimum of 5-6 years of related experience.Technical degree/diploma/certificate or equivalent in related field; or equivalent combination of education and experience.Satisfactory driving record is required.Position will primarily work in an office setting. Some travel is required, primarily to other local office locations.This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.Stantec is a place where the best and brightest come to build on each other's talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.Primary Location : United States-Washington-BellevueJob : Desktop Support AnalystOrganization : BC-1974 IT Services-USEmployee Status : RegularJob Level : Individual ContributorTravel : Yes, 20 % of the TimeSchedule : Full-timeJob Posting : Aug 22, 2022, 11:19:54 AMStantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans

Keywords: Stantec Consulting International Ltd., Bellevue , Desktop Support Analyst, Professions , Bellevue, Washington

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