Quality Assurance Analyst

Company: Symetra
Location: Bellevue
Posted on: March 18, 2023

Job Description:

Symetra has an exciting opportunity to join our team as a Retirement Back Office Quality Assurance Analyst!

About the role
As a Retirement Back Office Quality Assurance Analyst you will be responsible for ensuring financial and non-financial transactions and interactions are handled according to regulatory requirements, quality standards and published procedures. You'll also help to drive quality standards and practices, and act as a subject matter expert for procedure and training efforts.

Responsibilities

• 
  
• Conduct review of financial and non-financial transactions, document results, provide feedback and trend analysis to management and employee
  
• Continuously driving quality standards in area of expertise.
  
• Provide subject matter expertise for procedure documentation and training. May provide occasional training for business areas.
  
• Participate in projects and individual assignments.
  
• Conduct self-audits, document results and analysis.
  
• Will cross train within Quality group to provide back-up on at least 1 or more business areas.
  
  
  Compensation
  Hourly Range: $22.08 - $36.82 plus eligibility for annual bonus program

Keywords: Symetra, Bellevue , Quality Assurance Analyst, Professions , Bellevue, Washington