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Process Analyst

Company: Symetra
Location: Bellevue
Posted on: March 17, 2023

Job Description:

Symetra has an exciting opportunity to join our team as a Process Analyst!

About the role

The person in this position will develop and drive solutions with a partnership with IT and business teams including analyzing and measuring the effectiveness of existing business processes and develop sustainable, repeatable and quantifiable business process improvements. Additionally, this person will research best business practices within and outside the organization to collect and analyzes process data to initiate, develop and recommend business practices and procedures that focus on reduced cost, increased productivity and enhanced customer experience. May specialize in one or more of the following areas: capability and process modeling, benchmarking, business process analysis and reengineering, change management and measurement, process-driven systems requirements.

What you will do

Business process discovery: identify formal and informal business processes across the organization (part of determining the current state) - includes process pain points and value generated.
Business Process Modeling, Analysis & Design: visually depict and examine process models (specifically a capability model), based on information gathered from business process discovery. Includes current and future state models and change impact model.
Process Performance Management: oversee process input and output, and know whether a process is performing correctly and delivering the desired process outcomes. Additionally able to assist in benefit realization to determine success of process improvement projects and initiatives.

  • Technology Knowledge & Process SME: act as a SME for Business Process Management (BPM) technology products in the market - including business process modeling and analysis and business rule management tools, and other types of BPM platform - and the ability to determine which are best-suited to specific BPM needs. Will be deployed to assist with strategic initiatives as a process SME.

    • Solution Design & Creation: the ability to realize the business goals by creating and maintaining process tools with or without IT assistance by leveraging technology skills.

      Why Work at Symetra

      Here's what some of our employees have to say about why they work at Symetra:

      "I feel welcome and included at Symetra every day and I really believe you can be you at Symetra. "Megan H. - Deputy Chief Compliance Officer

      "Symetra values learning. Symetra has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions." Felicia D. - Financial Reporting Lead Senior Analyst

      What we offer you

      We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

      Flexible full-time or hybrid telecommuting arrangements
      Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
      Paid time away including vacation and sick time, flex days and ten paid holidays
      Give back to your community and double your impact through our company matching
      Want more details? Check out our

      Salary Range: $80,500. to $134,200. plus, eligibility for annual bonus program

Keywords: Symetra, Bellevue , Process Analyst, Professions , Bellevue, Washington

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